Privacy Policy
Effective date: 18 June 2026
Last updated: 23 June 2026
General Information
This Privacy Policy explains how personal data is collected, used, stored and protected when you visit the website rlconsulting.biz, use our services, subscribe to our newsletter, submit an inquiry, schedule a consultation, or become our client.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The controller of your personal data is:
Ultimate Agency Sp. z o.o.
operating under the commercial brand name R&L Consulting
Address:
Hoża 86/410
00-682 Warsaw
Poland
Email:
Website:
Throughout this Privacy Policy, references to "R&L Consulting", "we", "our" or "us" mean Ultimate Agency Sp. z o.o.
2. What Information We Collect
Depending on how you interact with us, we may collect:
Inquiry Forms
• Full name
• Email address
• Telephone number
• Country of residence
• Business activity information
• Preferred consultation date and time
Newsletter Subscription
• Email address
Consultation Booking
• Name
• Email address
• Phone number
• Meeting preferences
During Service Delivery
After signing a service agreement, we may request documents necessary to provide our services, including:
• Passport or ID copies
• Proof of address
• Company registration documents
• Shareholder information
• Tax identification numbers
• Banking documentation
• Other documents required for company formation, VAT registration or bank account opening services.
3. Purposes and Legal Basis for Processing
We process personal data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to inquiries | Article 6(1)(b) GDPR |
| Preparing quotations | Article 6(1)(b) GDPR |
| Delivering agreed services | Article 6(1)(b) GDPR |
| Accounting and tax obligations | Article 6(1)(c) GDPR |
| Customer support | Article 6(1)(f) GDPR |
| Newsletter communication | Article 6(1)(a) GDPR |
| Website analytics | Article 6(1)(a) GDPR |
4. How Long We Keep Data
Inquiry forms
Up to 24 months
Newsletter subscribers
Until consent is withdrawn
Customer files
Up to 7 years following completion of services or as required by Polish accounting and tax regulations.
Support tickets
Up to 3 years after resolution.
5. Third-Party Services
To operate our business and website, we use selected third-party service providers.
These may include:
Website and Hosting
Hosting provider
Cloudways
Customer Relationship Management
FluentCRM
Forms and Scheduling
Fluent Forms
Fluent Booking
Payments
Paymattic,
Stripe,
PayPal
Payment providers may process personal data necessary to complete transactions, prevent fraud and comply with financial regulations.
Advertising and Remarketing
We may use advertising and remarketing technologies provided by Google, Meta, LinkedIn and Reddit to better understand website usage, measure campaign effectiveness and display relevant advertisements.
Such technologies are activated only after obtaining the user's consent through our cookie management platform.
Analytics
Google Analytics
Microsoft Clarity
Email Services
SMTP email provider
Banking Institutions
Polish commercial banks cooperating with our clients
Each provider processes personal data only to the extent necessary to deliver their services.
6. International Data Transfers
Some service providers, including Stripe, PayPal, Google and Microsoft, may process personal data outside the European Economic Area.
Appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, are applied whenever required.
7. Your Rights
Under GDPR you have the right to:
Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
Submit a complaint to the President of the Personal Data Protection Office in Poland
Contact:
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
Encrypted HTTPS connections
Restricted employee access
CRM access controls
Secure document storage
Regular software updates
Password protection procedures
9. Cookies
Our website uses cookies to ensure proper functionality and improve user experience.
Cookies may be used for:
Remembering user preferences
Website traffic analysis
Measuring marketing performance
Improving website functionality
We may also use cookies related to payment processing and appointment scheduling.
Users may disable cookies through their browser settings.
10. Newsletter
By subscribing to our newsletter, you agree to receive occasional emails containing:
Business expansion guides
Updates regarding company formation in Poland
VAT and compliance information
European market news
You may unsubscribe at any time by clicking the unsubscribe link included in every email.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available at:
https://rlconsulting.biz/privacy-policy/
12. Contact Us
If you have questions regarding this Privacy Policy or the processing of personal data, please contact:
Ultimate Agency Sp. z o.o.
R&L Consulting
Hoża 86/410
00-682 Warsaw
Ultimate Agency Sp. z o.o.
operating under the commercial brand name R&L Consulting
13. Automated Decision-Making and Profiling
We do not use personal data for automated decision-making or profiling producing legal effects concerning individuals.