Terms & Conditions

Effective Date: 18 June 2026

Last Updated: 24 June 2026

1. General Information

These Terms & Conditions govern the use of the website rlconsulting.biz and the services provided under the commercial brand name R&L Consulting.

By accessing this website, submitting an inquiry, subscribing to our newsletter, scheduling a consultation or using our services, you agree to these Terms & Conditions.


2. Service Provider

The website and services presented at rlconsulting.biz are operated by:

Ultimate Agency Sp. z o.o.

Hoża 86/410

00-682 Warsaw

Poland

NIP: PL7011184409

KRS: 0001081899

Email: info@rlconsulting.biz

R&L Consulting is a commercial brand owned and operated by Ultimate Agency Sp. z o.o.


3. Scope of Services

We provide consulting and business support services including but not limited to:

• Company formation in Poland

• VAT and VAT-EU registration

• Business bank account opening assistance

• Virtual office solutions

• Accounting and compliance support

• Support for Amazon and Alibaba sellers

• Market entry assistance

• Assistance for non-EU entrepreneurs

• Support for companies from the United Kingdom and GCC countries

Services are provided individually based on the client's business profile, ownership structure and operational requirements.


4. Consultations

Consultations may be conducted:

• Online

• By telephone

• Via video conference

Submitting an inquiry or booking a consultation does not create an obligation for either party to enter into a service agreement.


5. Quotations and Service Agreements

Each project is evaluated individually.

Pricing depends on factors including:

• Jurisdiction of shareholders

• Company ownership structure

• Type of business activity

• VAT requirements

• Banking needs

• Compliance obligations

Before providing services, clients may receive:

Quotation

Proposal

Service Agreement

Services commence only after acceptance of the proposal and receipt of payment where applicable.


6. Acceptance of Services

By submitting a service request form, accepting these Terms & Conditions and completing payment, the Client confirms acceptance of the proposed services and authorizes Ultimate Agency Sp. z o.o. to commence work.

No separate written agreement is required unless otherwise agreed between the parties.

The Client acknowledges that invoices issued by Ultimate Agency Sp. z o.o. constitute confirmation of the agreed scope of services and applicable fees.


7. Client Responsibilities

Clients agree to:

Provide accurate information

Submit requested documents on time

Maintain communication throughout the project

Notify us about any changes affecting the service

Failure to provide required documentation may delay or prevent completion of services.


8. Payments

Payments may be accepted through:

Bank transfer

Stripe

PayPal

Other payment methods made available on the website

Invoices are issued by Ultimate Agency Sp. z o.o., operating under the commercial brand name R&L Consulting.


9. Refunds

Refunds are governed by our Refund Policy available at:

https://rlconsulting.biz/refund-policy/

Operational expenses incurred before cancellation may be deducted from any refunded amount.


10. Intellectual Property

All content available on this website, including text, graphics, logos, downloadable materials and images, is protected by copyright laws.

Content may not be copied, reproduced or distributed without prior written permission.


11. Limitation of Liability

Information published on this website is intended for general informational purposes only.

Although we strive to provide accurate and up-to-date information, we do not guarantee completeness or suitability for a particular purpose.

R&L Consulting shall not be liable for:

Business decisions made solely based on website information

Changes in regulations introduced by government authorities

Delays caused by third parties

Banks refusing to open accounts

Tax authorities rejecting registrations

Incorrect information supplied by clients


12. Third-Party Services

Certain services may involve cooperation with:

Commercial banks

Government institutions

Accounting firms

Translation providers

Courier companies

We are not responsible for actions or decisions taken independently by third-party providers.


13. Complaints

Complaints may be submitted through:

Customer Portal

Ticketing System

Email

info@rlconsulting.biz

Complaints are processed in accordance with our Complaints Policy.


14. Privacy

Personal data is processed in accordance with our Privacy Policy.

https://rlconsulting.biz/privacy-policy/


15. Governing Law

These Terms & Conditions shall be governed by the laws of Poland.

Any disputes shall be resolved by competent courts located in Warsaw, Poland.


16. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

The current version will always be available at:

https://rlconsulting.biz/terms-and-conditions/